The Effectiveness of Electronic Medical Records for Outpatient Installations at the Mojolangu Health Center, Malang City
Keywords:
electronic medical records, effectiveness, health centers, outpatients, health information systemsAbstract
The implementation of electronic medical records (EMR) is a strategic step in improving the efficiency, effectiveness, and quality of health services in primary care facilities such as Community Health Centers. This study aims to determine the effectiveness of the use of EMR in the outpatient installation of the Mojolangu Community Health Center, Malang City. The study used a qualitative descriptive method through observation and interviews with two informants in the medical records section. The results showed that the EMR system was used consistently every working day (6 days/week), during service hours (±5 hours/day), without significant obstacles. EMR has been shown to improve access to medical information, accelerate services, and minimize recording errors. This study recommends increasing human resource training and strengthening infrastructure to optimize the implementation of EMR.
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Copyright (c) 2025 Delvina Kareri Tara Timma, Akhmad Sidiq, Yanuar Sinatra (Author)
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